Case Study

Top furniture rental platform automates risk assessment, improves customer satisfaction by 70%

Read the case study to know:

  • How the risk assessment automation reduced the cost of customer success efforts
  • How an automated and seamless onboarding helped improve the platform's play store rating
  • How faster risk assessment led to about 83% of the rental orders being processed in less than 5 minutes
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With FinBox BankConnect, the client was able to achieve

shopping-bag

83%

orders processed in under 5 minutes

rating

70%

increase in net promoter score

question

50%

reduction in number of queries

FinBox helped the client streamline onboarding by automating bank statement analysis with BankConnect. By integrating FinBox BankConnect, the client minimized their operational costs by a large margin, and reduced human error by switching to a low friction automated risk assessment program.

Rajat Deshpande, Co-Founder and CEO, FinBox

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